Guest FAQ

What time is check-in and check-out?

Check-in time is between 4pm – 6pm. There are some instances when the property will be ready for you earlier. If that is the case we will be sure to let you know so you can start enjoying your vacation as soon as possible. If you will be arriving on Cape after 6 p.m. we ask that you let us know so we can make the proper arrangements. Check-out time is 10 a.m. Please send us a text message when you are leaving the property so we can inform the cleaning crew. It really helps schedule our day and better prepare for the next arriving guests.

What household supplies are provided at the house I’m renting?

You will be provided with a “starter set” of cleaning/paper products. There will be paper towels and bath tissue to start off your week. Similarly you will be provided with cleaning products like dish soap, laundry detergent, all-purpose cleaners, etc. We ask that you replace what you use so the guests coming in after you can enjoy the same convenience. Some kitchen trash bags will also be provided.

What about the keys? How do I get into my vacation home?

We believe most guests appreciate not having to go to an office to get keys, and then go on to their vacation home. We will either meet you at the house upon your arrival or make arrangements so you can get into the house and start your vacation the minute you arrive. We will send you an email two weeks before the start of your rental term with all the details.

What about linens, sheets, towels, beach towels etc., are they provided?

Beginning in 2021, all Pretty Picky Properties will include linens. Each property will have fresh sheets and bath towel sets for each guest. A bath towel set includes a bath towel, hand towel and face cloth. Some properties also include beach towels. Just click the amenities tab on the property page of the property you are renting and in the list of amenities you will see if beach towels are included. We believe that a Pretty Picky Property should include linens – no need to pack them and bring with you!

Do I need a beach pass for parking?

During peak hours at town beaches, parking stickers are required. Of course, most of our properties are directly on or within easy walking distance of private, neighborhood association beaches, so no pass is required. For those properties that aren’t right on or within walking distance a pass is necessary. You can stop by the town offices to pick up a weekly pass or pay per visit. Beach passes are issued by vehicle so are not transferable.

If you do not see your question above, please use this form to ask us. We will follow up with your answer as soon as possible.

Guest FAQ Form
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