Guest FAQ

What time is check-in and check-out?

Check-in time is between 3pm – 5pm. There are some instances when the property will be ready for you earlier. If that is the case we will be sure to let you know so you can start enjoying your vacation as soon as possible. If you will be arriving on Cape after 5 p.m. we ask that you let us know so we can make the proper arrangements. Check-out time is 10 a.m. Please send us a text or email message when you are leaving the property so we can inform the cleaning crew. It really helps schedule our day and better prepare for the next arriving guests.

What household supplies are provided at the house I’m renting?

You will be provided with a “starter set” of cleaning/paper products. There will be paper towels and bath tissue to start off your week. Similarly you will be provided with cleaning products like dish soap, laundry detergent, all-purpose cleaners, etc. We ask that you replace what you use so the guests coming in after you can enjoy the same convenience. Some kitchen trash bags will also be provided.

The last thing I want to do on vacation is go grocery shopping. Can Pretty Picky Properties
save me from standing in line at Stop & Shop?

In an effort to maximize your vacation time we are pleased to offer a grocery provisioning service. Just let us know if you would like to take advantage of this service, and we’ll be more than happy to send you all the information you’ll need. No need to lug a cooler full of stuff from home. Just give us your list, and we’ll have all the groceries at the home ready for you, spirits, wine and beer included. Head out to the beach or patio to enjoy your favorite summertime beverage sooner!

What about the keys? How do I get into my vacation home?

We believe most guests appreciate not having to go to an office to get keys, and then go on to their vacation home. We will either meet you at the house upon your arrival or make arrangements so you can get into the house and start your vacation the minute you arrive. We will send you an email two weeks before the start of your rental term with all the details.

What about linens, sheets, towels, beach towels etc., are they provided?

As is customary when renting a vacation home on the Cape, linens are not provided at most properties (unless otherwise noted in your contract). You can bring your own linens and towels with you, or you can rent them. We offer a linen rental service if you would like, and we’ll be happy to have your linens waiting for you at the property when you arrive. For an additional charge, we’ll also make the beds for you. Please visit our linen service page for pricing or place your order.

Do I need a beach pass for parking?

During peak hours at town beaches, parking stickers are required. Of course, most of our properties are directly on or within easy walking distance of private, neighborhood association beaches, so no pass is required. For those properties that aren’t right on or within walking distance a pass is necessary. You can stop by the town offices to pick up a weekly pass or pay per visit. Beach passes are issued by vehicle so are not transferable.

If you do not see your question above, please use this form to ask us. We will follow up with your answer as soon as possible.

Guest FAQ Form